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Terms & Conditions

Terms & Conditions

NATURAZ®

This Web site is provided by Advent Business Group, LLC, a Pennsylvania Limited Liability Company, located at P.O. Box 107, Oaks, Pennsylvania  19456.

 

For purposes of these Terms of Use, references to “we,” “our,” and “us” mean, NATURAZ® and Advent Business Group, LLC. References to “you,” “your,” and “User” mean the user of this Web site, bearing the URL www.naturaz.com.

 

The provisions of these Terms of Use apply equally to and are for the benefit of NATURAZ®, our subsidiaries, affiliates, merchants, vendors and Third-Party content providers and licensors, and each shall have the right to assert and enforce such provisions directly.


About NATURAZ®.

 

NATURAZ® is an all-natural hair care product line designed and developed by Advent Business Group, LLC, geared towards curly and very curly hair. The line consists of personal care products, including but not limited to a shampoo, detangler/rehydrating mist, moisturizer, and curl defining creams and gels, as well as hair and hair care accessories (hereinafter “product(s),”) all of which may be purchased at www.naturaz.com.

 

Agreement to be Bound.

 

The following conditions, together with the relevant information set out on this Web site, including any features and services available, such as RSS feeds, podcasts, images, video and materials found on this site (collectively the “Web site,”) are subject to the Terms of Use set forth below. Please read them carefully as any use of this Web site constitutes an agreement, without acceptance, to be bound thereby by the user. By using this Web site you represent that you have read and understand the Terms of Use and that you agree to be bound by these Terms of Use as set forth below. You further represent that you are eighteen (18) years of age or older and have the capacity to enter into such a legally-binding contract.

 

These Terms of Use are subject to the Privacy Policy, which also governs your use of the Web site.

Modifications and Changes to Terms of Use.

We may modify, add to, suspend or delete the Terms of Use, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the Web site. Your use of the Web site after modification, addition or deletion of the Terms of Use shall be deemed to constitute acceptance by you of the modification, addition or deletion.

Modifications and Changes to the Web Site.

We may modify, add to, suspend, or delete any aspect or service offered by us, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective. Such modifications, additions or deletions may include but are not limited to content offered, hours of availability, and equipment needed for access or use.

Modifications and Changes to the Products and Pricing.

 

The price for the products featured on the Webs site and/or any other related products designed and distributed by us is subject to change without notice and at our sole discretion.

 

We reserve the right at any time to modify or discontinue any product (or any part or content thereof) without notice at any time.

 

Accuracy, Completeness and Timeliness of Information.

 

We are not responsible if information made available on this Web site and in the packaging and product materials is not accurate, complete or current. You acknowledge that such materials are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. You acknowledge further that any reliance on the material on this Web site or in the packaging and product materials is at your own risk.

 

Product Information.

For questions about any product designed by us and/or sold and/or distributed through this Web site, please email customer service at customerservice@naturaz.com.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Web site; however, we cannot guarantee that your computer monitor's display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the products will be corrected. However, we do strive for customer satisfaction and are pleased to offer to you a liberal return policy if you are dissatisfied with any product.


Online Accounts.

You may be given the opportunity to register via an online registration form to create a user account (your “Account”) that may allow you to receive information from us and/or to participate in certain features on the Site, such as the purchase of products. We will use the information you provide in accordance with our Privacy Policy. By registering with us, you represent and warrant that all information you provide on the registration form is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your registration information on the Web site so that it remains current, complete and accurate. During the registration process, you may be required to choose a password. You acknowledge and agree that we may rely on this password to identify you. You are responsible for all use of your Account, regardless of whether you authorized such access or use, and for ensuring that all use of your Account complies fully with the provisions of these Terms of Use.

User Accounts are limited to persons eighteen (18) years of age and older. Persons under eighteen (18) years of age are prohibited from using this Web site in any way.

 

Only one (1) Account per person is strictly permitted. Users who are found to have more than one (1) Account may be permanently banned from the use of this Web site.  You may not sell, trade or transfer your Account to any other person.

 

Accounts are limited to persons residing in the countries that our payment processor, PayPal, accepts. An updated list of these countries can be found at https://www.paypal.com/webapps/mpp/country-worldwide

 

Prohibited Use of the Web site.

In addition to other prohibitions as set forth in these Terms of Use, you are prohibited from using the Web site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Web site, other Web sites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Web site, other Webs sites, or the Internet. We reserve the right to terminate your use of the Web site for violating any of the prohibited uses or for any other reason at our sole and exclusive decision.

 

You agree further that you shall not use this Web site for personal purposes and not for commercial purposes.

 

Right of Refusal, Limitation, and Discontinuation.

 

We reserve the right to refuse to sell or ship any product(s) or provide any service(s) offered and/or available on the Web site to anyone for any reason at any time at our sole and exclusive discretion. We may, in our sole and exclusive discretion, limit or cancel quantities purchased per person, per entity, per household or per order. These restrictions may include reservations placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel a reservation, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the product(s) was purchased. We reserve the right to limit or prohibit reservations that, in our sole and exclusive judgment, appear to be placed by competitors, dealers, resellers or distributors.

 

We reserve the right to limit the available quantities of the product(s) and/or any other product or subscription designed, sold, distributed and/or otherwise made available through this Web site for any reason at any time at our sole discretion.

 

We reserve the right to discontinue any and all product(s) and/or any other product designed by us and/or sold, distributed and/or otherwise made available through this Web site for any reason at any time at our sole and exclusive discretion.

 

Any offer for any product(s)and/or any other product designed by us and/or sold, distributed and/or otherwise made available through this Web site is void where prohibited.

 

User Responsible for Accurate Billing Information.

 

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Payment Method.

 

Payment may be made via PayPal, using a debit or credit card (VISA, Mastercard, American Express, Discover, Diners Club International and UnionPay) and are subject to the PayPal Terms of Use, available at https://www.paypal.com/us/webapps/mpp/ua/useragreement-full.

Payments can also be made via the Simply Commerce credit card payment facility using a debit or credit card. 

 

Shipping Policy.

We use USPS to fulfill all our shipping needs. Should you have a specific question regarding shipping, please contact customer service prior to purchase at customerservice@naturaz.com .

The prices displayed on this Web site are quoted in U.S. Dollars. Such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

Shipping costs are non-refundable.

Return Policy.

If you are dissatisfied with the results you receive from any of our personal care products (e.g. shampoo, condition, cream) you receive for any reason, you may return your purchase of such products within thirty (30) days of your date of purchase for a full refund of the purchase price. All returns will be accepted and a refund granted so long as the product is returned in its original packing materials, with all additional components and accessories, and the original packing receipt.

Should you wish to return your order of any other product (e.g. hair and hair care accessories) for any reason please notify us within fourteen (14) days of the date of purchase. All other returns will be accepted and a refund granted so long as the product is returned in the same condition as when shipped, unused and unopened, in its original packing material, with all additional components and accessories, and with the original packing receipt. No other returns shall be accepted.

Items marked as clearance or no-return are not returnable for any reason.

To arrange return shipping, please contact us at customerservice@naturaz.com. All returns should be sent to P.O. Box 107, Oaks, Pennsylvania  19456. You acknowledge that you will be solely responsible for paying for your own shipping costs for any and all returns, regardless of the reason therefore. Original shipping costs are non-refundable. Should you choose to use your own shipping company, we do not guarantee receipt of a returned item and encourage you to use a shipment tracking service.


Refund Policy.

If your return is approved, we will process an exchange upon timely receipt of the product(s) to be returned. Refunds may take up to fourteen (14) days to process after our receipt of the returned product(s). In the event you should not receive a refund as anticipated first contact the appropriate financial institution to which the refund is expected to post. If, after speaking with you financial institution you continue to experience problems with your anticipated refund, please contact us.

 

Exchange Policy.

Should you wish to exchange your order, please notify us within fourteen (14) days of purchase. Exchanges will only be accepted for defective or damaged, unused and unopened product(s). We only replace items if they are defective or damaged upon your receiving the product(s).  If your exchange is approved, we will process an exchange upon timely receipt of the product to be exchanged.  No exchanges will be accepted if no notification is received within fourteen (14) days of purchase.

 

We will arrange shipping for you with our shipping company, USPS. To arrange shipping of any product(s) to be exchanged, please contact us at customerservice@naturaz.com. All exchanges should be sent to P.O. Box 107, Oaks, Pennsylvania  19456. You acknowledge that you will be solely responsible for paying for your own shipping costs for any and all exchanges. Original shipping costs are non-refundable. Should you choose to use your own shipping company, we do not guarantee receipt of a returned item and encourage you to use a shipment tracking service.

 

Gift Exchange/Return Policy.

 

In addition to the above provisions, the following provisions apply to gift returns and exchanges:

 

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to him/herself to give to you later, we will send a refund to the gift giver once the returned item is received.

 

Intellectual Property Rights Not Waived.

All material displayed or transmitted on this Web site, including but not limited to text, photographs, images, illustrations, video clips, audio clips, and graphics (hereinafter “materials”) are owned by and/or licensed to us and are protected by U.S. and international copyright, trademarks, service marks, and other proprietary rights, laws and treaties.

 

Except as provided, you may not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the materials carried on this Web site, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the materials found on this site. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the materials found on this Web site.

 

You may make a single print copy of any of the materials found on this Web site provided by us on this Web site for personal, non-commercial use only, provided that you do not remove nor cause to be removed any copyright, trademarks, or other proprietary notices or visual marks or logos from the report or other material. You may not archive or retain any of the materials found on this site without our express written permission. All requests for archiving, republication or retention of any part of the materials found on this Web site must be made in writing and must clearly state the purpose and manner for which the material is being requested. Requests for permission to archive, retain, or republish any part of the materials found on this Web site may be submitted to customerservice@naturaz.com.

 

You acquire no rights or license whatsoever in the materials found on this Web site other than the limited rights to use the site in accordance with these Terms of Use. Any of the materials found on this Web site accessed or downloaded from this site must be accessed or downloaded in accordance with the Terms of Use specified in this agreement. We reserve any rights not expressly granted under these Terms of Use.

Advertisements and Promotions.

We may, from time to time, run advertisements and promotions from third parties (e.g. vendors) on the Web site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than us, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Third-Party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of Third-Party promotions or advertisements on the Web site.

Links and Third Party Links.

This Web site may from time to time contain links or pointers to Internet sites maintained by third parties (e.g. vendors.) We do not operate or control in any way any information, products or services on these Third-Party sites and we expressly disclaim any responsibility for such Third-Party sites, which are provided for your convenience on an "as is" basis without warranties of any kind, express or implied.

Third Party Advertisements and Promotions.

We may, from time to time, run advertisements and promotions from third parties on the Web site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than us, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Third-Party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of Third-Party advertisers on the Web site.

Transmittal of Sensitive Information.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

 

For more information as to how your sensitive information is treated, please see our Privacy Policy.

 

Disclaimer of Warranty; Limitation of Liability.

(A) YOU EXPRESSLY AGREE THAT USE OF THIS WEB SITE IS AT YOUR SOLE RISK. NEITHER US OR ANY RELATED SUBSIDIARY, ITS OTHER AFFILIATES NOR ANY RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE WEB SITE OR OUR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF OUR WEB SITE, MATERIALS FOUND ON THIS SITE OR OTHER MATERIALS, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED.

(B) ANY DOWNLOADABLE SOFTWARE, WITHOUT LIMITATION, IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

(C) ALTHOUGH ALL INFORMATION AND MATERIALS CARRIED ON THIS WEB SITE IS BELIEVED TO BE RELIABLE, WE MAKE NO REPRESENTATIONS, NEITHER EXPRESSLY NOR IMPLIEDLY, AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY OF THE MATERIALS OR ANY INFORMATION ON THIS WEB SITE. BY USING THIS WEB SITE OR BY RELYING ON ANY OF THE MATERIALS OR INFORMATION CARRIED ON THIS WEB SITE YOU ASSUME ALL THE RISK AND RESPONSIBILITY ARISING OUT OF USE OR RELIANCE ON THIS WEB SITE. WE EXPRESSLY DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT. WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHER DAMAGES, ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEB SITE OR ANY MATERIALS CARRIED ON THIS WEB SITE.

(D) We do not have a contractual obligation nor moral or ethically responsibility or the technical means to verify the identity of persons who register as Users or use our WEB SITE or

 to verify or monitor User content (although we do reserve the right to monitor if we think it appropriate.)



(E) IN NO EVENT WILL US, OUR SUBSIDIARIES, OTHER AFFILIATES OR ANY RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE WEB SITE OR THE MATERIALS FOUND ON THIS SITE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE OR THE MATERIALS FOUND ON THIS SITE.

(F) WE DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE WEB SITE, YOU ACKNOWLEDGE AND AGREE TO OUR DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR USE THE WEB SITE OR OUR MATERIALS FOUND ON THIS SITE.

(G) WE DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA.

(H) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEB SITE, PRODUCT(S), RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.

 

Indemnification.

You agree to defend, indemnify and hold us harmless, as well as our affiliates and/or vendors and respective directors, officers, employees and agents, from and against all claims and expenses, including attorneys' fees, arising out of or related to your use of the Web site, the product(s), the other materials found on this site, fraud you commit or your intentional misconduct or gross negligence, or your violation of any applicable U.S. or foreign law or rights of a third-party.

You further agree to defend, indemnify and hold us harmless, as well as our affiliates and/or vendors and respective directors, officers, employees and agents, from and against all claims and expenses, including attorneys' fees, for your breach of this agreement or your violation of any law or the rights of a third party.

Governing Law.

 

This agreement will be governed and construed in accordance with the laws of Pennsylvania without regard to its conflicts of law provisions. You agree to submit to the personal jurisdiction of the courts located in Montgomery County, Pennsylvania, and any cause of action which arise from use of this Web site or from interpretation of these Terms of Use must be filed in the courts located in Montgomery County, Pennsylvania.

 

Arbitration.

 

You agree that any dispute concerning, relating, or referring to this contract shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association. Such proceedings will be governed by and in accordance with substantive Pennsylvania law.

The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable.

Severability of Provisions.

 

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Any remaining provisions shall be given effect to the fullest extent possible.

 

Contact Information.

If you have any questions or concerns about the Terms of Use you may contact us atcustomerservice@naturaz.com.

Updates & Effective Date.

The effective date of this policy is July 31st 2014. From time to time, we may update these Terms of Use, so we encourage you to review them often.

 www.naturaz.com

 

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